Grandstand FAQ
Mark Your Calendars for the 98th Delaware State Fair; July 20-29, 2017!
Home > Concerts > Grandstand FAQ

Grandstand FAQ

M&T BANK GRANDSTAND QUESTIONS

TICKETING POLICY

You may purchase a maximum of 8 tickets per show. This is determined by reference to your name, your company name, your credit card number and billing or email address. Violators will have their excessive purchases automatically cancelled and refunded to the credit card used without any further contact.

Tickets for Grandstand events and gate admission are non-refundable. In the event of a show cancellation where Grandstand Tickets are refunded, Gate Admission tickets will not be refunded. Customers are not required to purchase Gate Admission at the time of purchasing Grandstand Event Tickets. Questions should be directed to the Delaware State Fair Box Office (302) 398-5020.


Accessible Seating
People using wheelchairs may enter by way of track or M&T Bank Grandstand entrances. For further information, call (302) 398-5020.

Admission to the Fair

Everyone entering the fairgrounds must present a valid ticket of admission, including those attending Grandstand concerts. Concert tickets do not include admission to the fair.

Box Office

Box Office Hours - beginning early July 7 to July 19 - Monday to Friday, 9:00 am to 5:00 pm
During the ten days of Fair - Hours are: 10:00 am to 9:00 pm
Ticket Office Toll Free Number: 1-800-514-3849
Ticket Office Phone Number: (302) 398-5020

Cameras and Recording Devices

Still photography, audio, video, unauthorized drones, or any professional recording equipment is not allowed in the Grandstand.

Drones

To ensure the safety and enjoyment of all fair visitors, the Delaware State Fair prohibits unauthorized operation or use of any unmanned aerial vehicle on or above the Delaware State Fairgrounds. This includes all UAVs, commonly known as "drones," regardless of commercial or recreational purpose. Any UAV(s) observed at or near the Delaware State Fairgrounds will be reported to local law enforcement and the Federal Aviation Administration.
ATMS
ATM's are located throughout the grounds.

Demolition Derby

J&J Demo Derbies 610-926-0224
Information packs available in Fair office (closer to fair).
Drivers must register at the track on the day of the derby.
All Rodeo participants see PDF below

Fireworks

Weather permitting, fireworks will follow both Saturday shows (subject to change). Starting times vary, but most fireworks begin around 10:30 p.m. For your safety, please remain seated during the fireworks.

First Aid

Minor injuries and ailments are treated at the First Aid station located at the base of the M&T Bank Grandstand. In the event of serious illness or injury, please dial 911.

Food, Drink and Artist Merchandise

Drinks, beer and artist merchandise are available for purchase within the Grandstand venue. Beer will be served until the headline artist takes the stage. IDs will be checked for beer sales. Coolers are not allowed.

Grandstand Entrances

Grandstand and Clubhouse ticket holders may enter the seating area through the main doors of the M&T Bank Grandstand. Stadium and Track ticket holders may enter the venue on the East side of the M&T Bank Grandstand. All patrons are subject to search. (Wheelchair patrons see “Accessible Seating.”)

Refunds

Tickets for Grandstand events and gate admission are non-refundable. In the event of a show cancellation where Grandstand Tickets are refunded, Gate Admission tickets will not be refunded. Customers are not required to purchase Gate Admission at the time of purchasing Grandstand Event Tickets. Questions should be directed to the Delaware State Fair Box Office (302) 398-5020.

Reserved Seats

All paid Grandstand show seating is reserved, unless advertised as general admission. Seating consists of plaza seats.

Restrooms

Permanent restrooms are located inside the M&T Bank Grandstand (second floor), Murphy’s Sports Bar and at the base of the Stadium Seating entrance. Temporary restrooms are located left and right of the main stage. All restrooms are wheelchair accessible.

Secondary Ticket Market

Consumer Warning – The Delaware State Fair uses bar code scanning for Grandstand ticket admissions. As a result, fans should be careful when purchasing tickets and make certain the seller is a Delaware State Fair licensed ticketing agent.

Etix is the ONLY authorized ticketing agent outside of the Delaware State Fair Box Office. If you purchase tickets from an unauthorized agent in the secondary market (scalper, ticket broker, eBay, Stubhub, Craigslist, etc.), you risk purchasing counterfeit or invalid tickets which may result in refusal of admission.

Sign Language Interpreters

Sign language interpreters are available upon request for all paid Grandstand shows with 14 days notice required. Please call (302) 398-5020 or email info@thestatefair.net to request an interpreter.

Smoking Policy

Smoking is not allowed in the M&T Bank Grandstand seating areas. Smoking is allowed outside the venue. Ask any usher for further direction.

Ticket Stubs

All patrons must be prepared to produce ticket stubs at the request of State Fair personnel. Please retain stubs until the conclusion of the performance.

Video Screens

LED screens will be utilized on both sides of the stage.

Weather

All concerts are rain or shine, unless there are severe weather warnings and/or the threat of lightning in the area. We suggest ponchos for rainy weather; umbrellas are not permitted. (The decision to cancel a concert due to severe weather is rarely made in advance as weather conditions rapidly change, a concert cancellation is a last resort, and made at the very last minute. Notifications will be posted on the Fair’s webpage, Facebook, Twitter, on our mobile application and on the fairgrounds. If the headliner performs there will be no refunds.

Who Needs a Ticket

Anyone entering the M&T Bank Grandstand must have a ticket regardless of age. Children must have a ticket and are not permitted to sit on an adults lap.

Will Call Information and Policies

Will Call is located at the base of the M&T Bank Grandstand. Will Call windows are open the entire day of the concert beginning at 10:00 am and will generally remain open until the start of the headliner’s performance.

Will Call tickets will only be released to the person whose name appears on the Will Call envelope or whose name was provided in the sales transaction. No person will be given tickets designated for another person without prior authorization. Proper photo identification is required (valid driver's license or passport) in order to claim your tickets. A signature from the person authorized to pick up the order will be obtained at the time tickets are claimed. Signatures will remain on file for future reference. Should a name change be necessary, please call the Delaware State Fair Box Office for further information at (302) 398-5020.
of 0
Back to
Top
< Back
X